• ABOUT

    about-splitsville-bowling-family-entertainment-center

Splitsville Entertainment is Canada’s premier family entertainment centre! We are a favourite destination for kids’ birthday parties, family gatherings, community groups, fundraisers, and company functions… or just a fun night out!

We are pleased to operate some of the best bowling lanes in the country, using only state-of-the-art Brunswick equipment. All of our locations are home to a variety of established leagues and social clubs, but always welcome new bowlers and leagues

WORKING AT SPLITSVILLE

Splitsville Entertainment is different from your “everyday job”. No two days are ever the same. Time will fly by serving hundreds of people – Plus your co-workers are awesome!

We provide an Exciting & Upscale Entertainment Experience for our guests with Large Playdium Arcades, Laser Tag Adventures, Restaurants, Lounges & Bars, State-of-the-Art Bowling facilities and Modern Event Spaces.

We are an innovative and exhilarating chain of Family Entertainment Centres seeking individuals with drive and enthusiasm!

EVERYBODY IS SOMEBODY: We believe that each person and every position matters – Everyone contributes to our success.

“YOU GOT IT!” ATTITUDE: You can feel our positive energy and it’s contagious!

SPIRIT: We believe that having passion, pride and drive are what make the difference.

To apply for a position, please email and attach your resume to your preferred location:

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CURRENT OPENINGS

EVENT STAFF/PARTY HOST

Our Event Hosts aren’t wallflowers they’re social butterflies and party animals! They know how cool it is to connect & how to make first-time guests feel like regulars and make regulars feel like good friends.

Do you know what it means to make a great first impression? You will serve as the face of Splitsville Entertainment, providing exceptional guest care for our Corporate and Community events.

As our ENTERTAINMENT AMBASSADOR in this role you will have the opportunity to deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out FUN !

GUEST SERVICE/FRONT DESK

Our GSA’s aren’t wallflowers they’re social butterflies and party animals!They know how cool it is to connect & how to make first-time guests feel like regulars and make regulars feel like good friends. :-)

Do you know what it means to make a great first impression? Our GSA’s serve as the face of Splitsville Entertainment, providing exceptional guest care from the moment a visitor walks in. As our FUN Ambassador in this role you will have the opportunity to:

  • oversee the flow of walk-in customers versus those with reservations
  • take names & communicate with guests on our waiting list
  • casually suggesting/selling food & beverage or access to our games (like our games rooms or laser tag, etc.) while our guests are waiting for a lane.
  • provide our customers with the proper equipment
  • ensure equipment is clean and organized
  • track lane availability, and maximizing lane usage
  • and follow all cash-control procedures when ringing sales at the front counter.

Our staff understand that exceptional guest interactions are at the core of the Splitsville experience.

ASSISTANT KITCHEN MANAGER/KM

CAN YOU STAND THE HEAT….. THEN GET IN OUR KITCHEN!!!

As the leaders of the Kitchen, AKMs are the culinary experts who keep our Kitchens in pristine operating conditions. You get to assist in the selection and motivate an elite group of employees.

THE DETAILS Consistently meet or exceed the standard of food safety and food quality to ensure the guest experience!

  • Assist in hiring, training, retaining and developing promotable people
  • Optimize financial results by controlling costs (i.e. food waste, food production)
  • Execute food preparation to our company standards,
  • NOT AFRAID TO GET IN THERE & WORK SIDE BY SIDE WITH STAFF
  • Supervise the kitchen during a shift, creating the energy, teamwork and morale needed to provide an excellent guest experience,
  • Execute opening, pre-closing, and closing procedures according to standards set,
  • Hold staff accountable for performance by providing feedback throughout the shift and by checking people out,
  • Maintain a safe and secure environment for all staff Insure the freshness of all food product through proper purchasing and product rotation,
  • Ensure the quality of all product to the guest through recipe adherence, quality control and order timelines,
  • Oversee the execution and administration of new training programs,
  • Conduct recipe and station validation daily,
  • Oversee the development of certified trainers/leads in the kitchen,
  • Assist with staff performance evaluations,
  • Follow purchasing guidelines to ensure overall financial accountability for product and supply inventory, etc.
  • Communicate weekly with the GM/KM regarding progress on departmental goals and/or area of responsibility,
  • Assist in the follow up on all changes to Splitsville menus, food products, kitchen systems, staff training and procedures,
  • Ensure the timely completion of all repairs to kitchen equipment and facility.

KEY HOLDER/SUPERVISOR

Splitsville Shift Leaders supervise center employees as the resident managers-on-duty when the centers General Manager, Assistant GM, or Operation Manager is not on-site, overseeing cash accountability and key control.

Shift Leaders are mentors to our staff setting high standards for service, coaching associates when necessary, and working with our management team to ensure that our service model is being adhered to and executed properly.

Shift Leaders are highly visible to our customers and employees especially during our busiest times providing personalized customer service, addressing customer complaints, and resolving issues between employees as needed.

And, in case you were interested, shift leaders who make a name for themselves also make great candidates for assistant management opportunities.

KITCHEN STAFF/COOK

Can you stand the heat…? Then get into our kitchen!

Our Cooks prepare stand-out selections from our delicious menu, following the specs from our F&B manual so that we are able to keep quality high and our costs low.

As one of our Cooks, you will be instrumental in receiving food and supply orders, complying with health department regulations (for food handling, sanitation, and food rotation), and following local and company safety guidelines related to the cleanliness and organization of our cooking and serving areas. Occasionally you may also need to prepare special meals for catered events.

Ready to spread your wings… and fry? Apply today & join our incredible team!

Minimum Position Qualifications:

  • Previous kitchen experience in food and beverage industry
  • Must demonstrate ability to clearly communicate with other team members.
  • Must be disciplined and self-motivated.
  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required
  • Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.

GAMES ATTENDANT

Looks like all those hours gaming have finally paid off!

Our Game Room Attendants are entertainment enthusiasts committed to WOW-ing our guests by providing personalized service and a fun/safe gaming environment!!

What does that mean? Simple it’s engaging our guests, anticipating their needs, recommending games they might like, and helping to resolve any problems they may encounter with tickets or equipment (because reloading that game card isn’t always as easy as it looks! ;} ).

Our Game Room Attendants aren’t just video-game enthusiasts they are FUN Ambassadors who look for opportunities to upsell goods (food & beverage) and services to our valued, game-craving guests.

Having this much FUN and getting paid to do it = no brainer!

To apply for a position, please email and attach your resume to your preferred location:

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FAQ

Read our FAQ page for answers to our most Frequently Asked Questions. Can’t find what you’re looking for? Feel free to contact us for more information.

INVESTOR ENQUIRIES

Interested in developing a bowling centre or family entertainment centre? Our sister company, Striker Bowling Solutions, has helped many people – those new to the bowling industry, and industry insiders – create successful businesses in this growing industry.

© Copyright 2017 - Splitsville Entertainment Inc.
Hamilton - 905-387-3660 | Burlington - 905-333-6570 | Nanaimo - 250-754-2442 | Woodbridge - 905-856-3110